Refund Policy
Refund Policy
We want you to love every CulinaryWellBeing product you bring home. If something isn't right, we'll make it right — no runaround, no fine print.
30-Day Returns
We accept returns within 30 days of the date you receive your order. To be eligible, items must be:
- In the same condition as received — unused and unworn
- In their original packaging, with tags attached
- Accompanied by a receipt or proof of purchase
How to Start a Return
Email us at Info@culinarywellbeing.com and our team will send you the return address and a shipping label. That's it.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately and we'll resolve it promptly.
Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care goods
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
Exchanges
The fastest way to exchange an item is to return it and place a new order separately.
EU Customers — 14-Day Cooling Off Period
If you're located in the European Union, you have the right to cancel or return your order within 14 days for any reason, provided items are in their original, unused condition with tags and packaging intact.
Refund Processing
Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within 10 business days. If you haven't seen your refund after 15 business days, please contact us at Info@culinarywellbeing.com.
